Microsoft Outlook Whizziest Actions

About the Course

Designed for
This fast-paced course is designed for all those who wish to get the most out of Microsoft Outlook to make it work for them. Those attending will learn proven Microsoft Outlook tips, skills and shortcuts that lead to better usage and a more balanced approach to daily communications.

Objectives
At the end of this 2-hour session you will be able to:

  • Identify the top 12 shortcuts for how you can work efficiently with Outlook
  • Adjust the Outlook settings to improve functionality
  • Change the default Outlook view to one that works for you
  • Reduce the number of individual folders by using categories for email
  • Search for old emails faster by using search folders

Teaching Approach
The teaching approach contains a presentation of ideas for finding the fastest solutions for managing email communications, events, tasks, and to discover the most efficient processes for your usage.

Course Material
A tip sheet and handouts are provided throughout the session and these may be retained for reference afterwards.

Duration
This training program is 2 hours in duration.

Course Outline

Microsoft Outlook Views and Settings

  • Working with emails
    • Changing notification settings
    • Changing reminder settings
    • Changing the basic view settings
  • Working with the calendar
    • Changing the calendar settings
    • Changing the calendar view
  • Working with tasks
    • Changing the task settings
    • Changing the task view
  • Working with contacts
    • Changing the contacts settings
    • Changing the contacts view

Tips for Organising Your E-mail

  • Managing Folders
  • Using Categories for your emails
  • Using Search Folders
  • Using Rules
  • Out of Office settings
  • Managing Junk Mail

Best Practices

  • Email for business use
  • Email netiquette
  • The Four C’s of writing emails:
    ✓ Clear, Concise, Complete, and Correct
  • Spell checking
  • Using your calendar effectively
  • Accepting / declining meeting requests
  • Rescheduling meetings
  • Cancelling meetings
  • Working with Tasks
  • Tracking a task
  • Communicating progress of a task
  • Using the contacts effectively

Shortcuts

  • Tips and shortcuts