Competency Based Interview Skills

Ensure you get the right person for the job!

Course Objectives

Competency Based Interview Skills are a vital competence for all staff who interview for positions. They are critically important in ensuring that you choose the right candidate for the job. They are skills which must be learned and perfected. In the fast paced work environment in which we all now operate it is a core competence for all interviewers to know how to identify the most suitable candidate for a position. Very few of us are born with these skills but fortunately they can be learned.

This programme will provide you with all the skills necessary to be a competent, professional interviewer and also gives you the opportunity to practice the skills in a very safe and supportive environment. Furthermore, this programme will also provide you with the skills to provide feedback to the candidates who were not successful in a very professional way and ensure that the individual understands clearly and specifically why they did not get the position. This ensures that you maintain the relationship with the individual involved.

At the end of the training delegates will be able to:

• Characterise what competency based interviewing is
• Ascertain what competencies are, & the importance of knowing what the competencies for each position are
• Use competencies to make good hiring decisions
• Recognise how to effectively prepare, high impact competencies with minimum time investment
• Carry out a professional interview and leave with the information needed to make an informed decision
• Ascertain the skills of asking appropriate and impactful competency based questions and avoid the halo effect
• Identify the structure of a competency based interview
• Distinguish and clarify the legalities surrounding recruitment and selection processes
• Practice and receive feedback on the core skills
• Identify how to deliver feedback professionally to the candidates who were not successful

Duration: The training programme is one day in duration.

Course Outline