Introduction to Microsoft Outlook
About the Course
Designed for
This is a course with a high level of practical content, aimed at those who have not used Microsoft Outlook before. It is designed for candidates with widely differing experience and skill levels.
Teaching Approach
The teaching approach contains a mix of lectures, practical and one-to-one work and varies according to the people attending. For the most part, candidates are able to work at a pace that best suits them, and emphasis is placed upon quality of learning, rather than quantity.
Requirements
No previous experience of Microsoft Outlook is necessary, but candidates should have a good understanding of computer basics and be familiar with the Windows operating system.
Course Material
A large part of each course is spent with a set of specially prepared exercises and projects so that those attending gain firm foundations through their own practical experience. Professionally presented course notes are provided and these may be retained for reference afterwards.
Duration
This training program is one day in duration
Course Outline
Exploring Outlook
Using the Outlook Interface
Getting Help
Accessing Help
Basic Outlook Messaging
Using Outlook’s E-Mail Features
Starting a New Message
Using the Address Book
Changing the Message Format
Sending a Message
Reading a Message
Using the Reading Pane
Viewing Sent Messages
Responding to Messages
Replying to a Message
Forwarding a Message
Printing Messages
Deleting a Message
Emptying the Deleted Items Folder
Managing Messages
Saving a Draft of a Message
Flagging a Message
Changing the Read Status
Sorting Messages
Creating a New Mail Folder
Moving a Message to a Folder
Managing Folders
Show Folders in Favourites
Using Automatic Replies (Out of Office)
Creating an Autoreply Message
Adding an Out of Office Rule
Additional Message Components
Creating a Signature
Inserting a Signature
Inserting a File into a Message
Opening a File Attachment
Saving a File Attachment
Scheduling with the Calendar
Opening the Calendar
Navigating the Calendar
Scheduling a New Appointment
Scheduling an Event
Editing Calendar Items
Setting a Calendar Item as Recurring
Moving Calendar Items
Printing Calendar Information
Deleting Calendar Items
Managing Meetings
Scheduling a Meeting
Accepting/Declining Meeting Requests
Checking Meeting Responses
Updating a Meeting
Cancelling a Meeting
Creating Calendars Groups
Working with Contacts
Opening the Contacts Folder
Adding a Contact
Viewing Contacts
Editing a Contact
Printing Contacts Information
Deleting a Contact
Working with Tasks
Opening the Tasks Folder
Adding a Task
Creating a Recurring Task
Editing a Task
Marking a Task Complete
Viewing Tasks
Printing Task Information
Deleting a Task
Working with Notes
Opening the Notes Folder
Creating a Note
Opening a Note
Viewing Notes
Printing Notes
Deleting a Note