Coaching Skills for Managers

Overview

Leaders and managers do not have the time or capacity to control anymore. They need to delegate to create a culture of responsibility and self-generated actions. Coaching and managing are in many ways synonymous. The most critical success factor for leaders is their relationships both up and down the organisation.

In the US executives are being coached to be better at dealing with highly skilled knowledge workers, knowing how to stretch and succeed in retaining them.

The Coaching Skills for Managers programme has three objectives:

  • To enable you make a start in becoming an excellent performance coach
  • To help you develop as a manager
  • To help you enhance your career value

Why is that of benefit to the business?

  • Employee Engagement
  • Learning Retention
  • Leadership Development
  • Great Teams

Audience
No prior coaching experience is necessary. Both new and experienced managers, supervisors and team leaders alike will benefit from this highly interactive skill-building coaching skills course.

Pre-requisites: None, bar; being willing to learn, open to experimentation and a curiosity about people development.

Teaching Approach
The teaching approach contains a blend of presentations and practical exercises.

Duration: The training programme is one day in duration.

Introduction and objectives

What Is Coaching All About?

  • Why is it so effective? What is coaching? What coaching is not. The different uses of coaching, for example:
    • immediate feedback
    • regular meetings
    • performance
    • on-going development

Coaching As a Managerial Style

  • Advantages of coaching for increasing performance and staff development. Why is coaching so important etc.
  • Observing performance – finding opportunities

How to Give Motivational Feedback

  • Learn templates and models of how to give constructive and helpful feedback
  • Deal with performance issues there and then when they happen. Phrases and statements to use
  • Role-plays and team exercises

Coaching Models & Templates (including GROW model)

  • Introduction and practical implementation of
    coaching models for:

    • Understanding learning styles
    • Building rapport and trust
    • Setting SMART objectives
    • Giving immediate/on the job coaching
    • Regular 121’s
    • Performance meetings
  • Role-plays and practical exercises

Understanding People and Their Motivations

  • A section dedicated to understanding the world according to others. Their beliefs, values, behaviours etc
  • How to understand this and how to apply it to the working environment for performance improvement
  • Practical exercises and role-plays

Close and Action Planning